Terms & Conditions

T&C’s

These Terms & Conditions apply to the hire of any vehicle where it is driven by the Hirer (this is the named 

person/s on the hire contract). By Hiring a vehicle from Select Equestrian UK, the Hirer agrees to be 

bound by these Terms and Conditions:

• 1. Formation of the Contract

1.1 We are Select Equestrian UK our registered offices can be found upon successful booking.

1.2 No contract shall exist between you and us for the hire of the horsebox and any services until we have 

received and accepted your order, which is confirmed when providing payment for the deposit or full hire 

costs. We shall send to you confirmation in writing by email to the email address that you provide to us. On 

confirmation of your order, there shall form a binding legal contract between us that shall be governed by 

English law and subject to the exclusive jurisdiction of the English Courts.

1.3 You shall be responsible to us for ensuring the accuracy of any order submitted by you (including 

whether the horsebox and it’s payload is adequate for your purposes), and for giving us any necessary cooperation, assistance and information relating to the hire of the horsebox or as we may reasonably require 

within a sufficient time to enable us to perform the contract in accordance with its terms.

1.4 You are liable for any driving offences that should be received you will be notified about this as will the 

dvla on the details provided on the hirers form .

1.5 The contract shall be subject to your right of cancellation (see below).

1.6 We may change these terms without notice to you in relation to any future hire

• 2. Description and price of the Hire Services

2.1 The description and price of hire services that you order will be as shown in our quotation

2.2 The company will provide the hirer with:

A rental agreement for the period of hire, signed by both parties to confirm agreement to all terms and 

conditions held within this contract

250 free miles per day are included in the hire (additional mileage to this is charged at 80p per mile)

Comprehensive vehicle insurance for the period of the hire 

A full tank of fuel upon hire of horsebox, should be returned 

with a full tank of fuel 

Full instructions on how to operate the horsebox

A visual inspection will be carried out to highlight any damage prior to hire to which both parties agree 

24hr roadside recovery for Breakdowns only (Membership card can be found in glove box) 

2.3 Every effort to ensure that prices shown in our quotation are accurate at the time that you place your 

order. However, if an error is found, we shall inform you as soon as possible and offer you the option of 

reconfirming your order at the correct price or cancelling your order. If you decide to cancel, we shall refund 

or re-credit you for any sum that has been paid by you

2.4 A copy of our Privacy Policy; which can be found at the footer of our website . The responsibility lies with the hirer to locate upon making a booking and responsible for checking for any updates to any changes .

• 3. Payment

3.1 A 50% non refundable deposit is required at time of booking, please note your booking is not 

guaranteed or confirmed until clear payment is received and the deposit must be paid by bank transfer or 

via ppur online website card payment facilities. (We accept Paypal)

3.2 Payment for the hire services can be made by Cash or Bank Transfer 

3.3 By giving payment details, you hereby accept Select Equestrian UK Terms and Conditions as a 

confirmation of your booking and hereby authorise us to charge the hire sum agreed to us in accordance 

with these terms.

3.4 All outstanding payments must be paid and cleared in full no later than 48 hours before departure 

unless agreed otherwise.

3.5 Prior to collection of the horsebox, a holding cash deposit (£100) will be taken and refunded on 

return of the horsebox providing it is returned in the same condition as when it left. Deductions will be 

made for Fuel, damage, late return etc if necessary

• 4. Collection

4.1 Unless otherwise agreed in writing, delivery of the horsebox shall be made by you collecting/returning it 

at our premises on the date and time agreed for the commencement of hire. Please note that collection and 

return times for the horsebox shall be provided for you on the confirmation of order form.

4.2 At no time does the ownership of the rental vehicle pass to the Hirer.

4.3 Any extension of the hire period must be agreed in advance with the Company.

4.4 If the vehicle is returned late, for whatever reason, an excess will be charged at £20 per hour, unless 

otherwise arranged with us.

4.5 Prior to release of horsebox you should be required to provide us with the following forms of identification 

in respect of each proposed driver of the horsebox (in each case the original must be provided)

4.6 Valid Driver’s Licence confirming the drivers eligibility to drive a 3.5 T vehicle. Please note that the paper 

copy of your driving licence is now obsolete and your driving history MUST BE downloaded from the DVLA 

website. The old, pink copies of a driving licence are no longer valid and cannot be accepted.

Proof of address (two copies of the following: Utility Bill, Bank Statement) dated within last three months. 

Proof of Identity (Passport, other photographic ID). Please note that, notwithstanding your payment of all 

sums owing to us in respect of the proposed hire, the horsebox WILL NOT be made available to you until 

we are reasonably satisfied with your forms of identification and the horsebox WILL NOT be released until 

all such documents have been produced in accordance with these terms. If these are not provided there is 

no refund on any deposits made . 

The hirer must have completed the Hirers Form prior to collection

• 5. Your right to cancel

5.1 You have a right to cancel should in the event of snow conditions all other aspects of deposited hire 

are NOT refundable. 

• 6. Our obligation to you

6.1 The hire services will be performed by us and all reasonable skill and care will be taken to provide a 

standard of quality that is reasonable for you to expect.

6.2 You are entitled to the benefit of all conditions, warranties or other terms, express or implied, relating to 

the horsebox given by the suppliers or manufacturers of the horsebox to us (so far as exist and so far we 

are entitled to transfer it) but, save as otherwise provided in these terms, the horsebox is not hired by us 

with or subject to any such conditions, warranties or other terms, express or implied, all of which are 

excluded as between us and you, save those implied by the Supply of Goods and Services Act 1982 

section 7 (relating to our right to transfer possession of the horsebox and your right to quiet possession

of it).

6.3 We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, 

negligence, overloading, abnormal working conditions, failure to follow the manufacturer instructions 

(whether oral or written) misuse or alteration or repair of the horsebox without our prior approval.

6.4 Nothing in these terms shall affect your statutory rights as a consumer. If you are in any doubt as to the 

extent of your statutory rights as a consumer you should seek your own independent legal advice from an 

appropriately qualified person

• 7. Your obligation to us

7.1 You the hirer shall obtain and ensure the adequacy and accuracy of all necessary qualifications, 

registrations, memberships, permissions and licences and conform to all relevant rules and regulations as 

may be required for you to drive and use the horsebox. Please note that if you did not pass your driving test 

before 1st January 1997 you may be restricted as to the size of horsebox you may legally drive. You should 

ensure that you have checked all such restrictions with the appropriate authorities before entering into this 

hire contract.

7.2 All drivers whom you have notified us of (and been approved by us ) of the horsebox must be between 

the ages of 23 and 75 years and must have held a full UK or valid international driving licence for a period 

of at least 2 years prior to the proposed date of commencement of hire.

7.3 Drivers should have no more than 2 minor driving endorsements on their driving licence with a 

maximum of 6 penalty points. In the event that you should have other endorsements discussions 

can be referred to our inderwriters which may increase your excess. Standard Hire Excess is 

£750 in the event of an accident or damange incdent. In the event of a theft liability to the hirer of 

an excess of 50% of the vehicle value . 

7.4 Ensure that the horsebox is driven or otherwise operated and used in a safe and proper manner and for 

the purposes for which was designed and without risk to health by persons who at all times hold valid and 

current driving licences in the appropriate classes.

7.5 Deliver and collect the horsebox to and from any maintenance or repairing agent when it has become 

un-roadworthy.

7.6 Pay for all fuel for the proper running of the horsebox, the horsebox MUST be returned with a FULL

tank of fuel. ** (To avoid a £15 +Fuel Cost Charge) In the event that this should happen your cash 

deposit will be held and any monies left will be returned to you by BAC’s . 

7.7 Indemnify us against all fines, penalties and liabilities payable by us by virtue of your hire and/or use of 

the horsebox or arising in respect of any non-compliance or contravention of any transport, traffic, weight or 

other law or regulations, together with any costs or expenses relating thereto incurred by such use of the 

horsebox.

7.8 Not take or allow the horsebox to be taken out of England, Wales, Ireland or Scotland.

7.9 Not to sell, assign, mortgage, lend, let on hire or otherwise dispose of or part with possession of the 

horsebox or part thereof not attempt or purport to do so.

7.10 Not to remove or interfere with any identification marks or plates affixed to the horsebox.

7.11 Take all necessary steps at your own expense to retain and recover possession and control of the 

horsebox of which you lose possession or control.

7.12 Permit us or our authorised representative’s at all reasonable times to enter upon the premises where 

the horsebox may from time to time be garaged or parked to inspect and test the condition of the horsebox 

and to ensure that you are and have complied with your obligations as herein provided.

7.13 Notify us immediately of any change in your address.

7.14 In respect of the condition and maintenance of horsebox, be solely responsible for ensuring that: fluid 

levels are checked and adjusted as necessary, the exterior, interior and upholstery of the horsebox is kept 

clean.

7.15 Ensure the horsebox is not used or operated in a manner contrary to any statutory provision or 

regulation or in any way contrary to law

7.16 Use all partitions and such other equipment for the sole transportation of equine animals and not 

transport any equine animal unless they have been properly secured.

7.17 Not carry more persons or equine animals than is recommended by the horsebox manufacturers and 

at all times comply with all load and weight restrictions as may apply from time to time in using the 

horsebox and not overload the horsebox or permit the horsebox to be overloaded. Should the horsebox be 

confiscated due to overloading all fines, charges and lost revenue will be charged to the hirer.

7.18 Not deface or suffer to be defaced the paintwork, body and coachwork of the horsebox

7.19 Not to fit towing equipment or other accessories or carry out any alteration or modification to the 

horsebox nor alter except by way of suitable replacement, any parts or part of it, mechanical or otherwise or 

any of its accessories, without our prior written consent.

7.20 Bear the cost of the repair or rectification of any damage to the horsebox resulting from negligence or 

improper use of the horsebox by you or any person who has used the horsebox during the hire contract

7.21 Keep the horsebox in good repair and condition, fair wear and tear excepted where such expression is 

to have its ordinary and natural meaning but does not include:

Bodywork: dents or scratches (other than small scratches or chips), failure of colour matching where 

repairs have been made

Upholstery: stains, burns or tears in seats, headlining or carpets.

Mechanical: the ramp, partitions, engine, gearbox, clutch, axles, suspension, steering and brakes not being 

in good working order.

Electrical: lighting and all equipment not being in good working order. 

Tyres: uneven wear of tyres, slits in tyre walls.

Damage to glass, windscreen.

Damage to miscellaneous contents provided by Select Equestrian UK.

7.22 The hirer will indemnify the company should the client incur any damages to the vehicle. The company 

will request a quote of repair from a company authorised manufacturer or mechanic or paint shop. The 

client will be informed of the quote of repair and will be made to pay in full for any damage to the van during 

the hire period.

7.23 Immediately give notice to us of the happening of any loss or damage to the horsebox.

7.24 Indemnify us against all damage and neglect (whether caused by animals or otherwise) to the 

horsebox or its contents arising from the breach of your obligations under these terms (including your 

failure to return the horsebox and any of its contents and accessories in good clean order and working 

condition). PLEASE NOTE that there is a £50 surcharge + the costs of any necessary repairs in 

respect of any failure to return both the living/cab area and the horse area of the horsebox in good 

clean condition

7.25 Keep the horsebox adequately secured at all times (including any outdoor lockers and containers) and 

NOT leave the vehicle in a vulnerable location or unlocked at any time, ensuring at all times that the vehicle 

is locked when unattended and the keys are secure.

7.26 In the event of theft, the client expressly agrees to pay the Company on demand fair market value of 

replacing the vehicle, administration fees plus loss of revenue should the client fail to secure the vehicle or 

misplace the keys which results in the vehicle being stolen. If the vehicle is stolen the client must report the 

vehicle stolen immediately to the company and the police and obtain a crime reference number.

7.27 Full payment of the value of the vehicle, the amount specified within this agreement, administration 

fees, loss of revenue at the daily rate, based on the company’s loss of use of the vehicle and regardless of 

whether damages are a result of an act of God; should the client breach this agreement, illegally hire for 

purposes other than the transport of a horse as a pet and/or provide false information to the company, or 

the vehicle sustains damage due to uninsured theft, write off.

7.28 You shall be responsible for complying with any legislation or regulations governing the use of the

horsebox in the country and destination and for the payment of any duties.

7.29 Our Horseboxes are for Personal and Leisure Purposes ONLY. Your signature confirms that you 

will only be using our vehicle for this sole purpose. Hire & Reward is not permitted.

7.30 All equine animals to be carried by the horsebox MUST travel with passports, which is the Sole 

responsibility of the hirer to perform to this law.

7.31 Dogs and other pets may be allowed in the rear compartment of the horsebox provided always that 

this is first notified and approved by us prior to the hire as confirmed on the Delivery and Acceptance 

Form. Damage incurred will be retained from the holding deposit.

7.32 Not remove any furniture/fixtures/fittings from the horsebox.

7.33 For the avoidance of doubt any and all animals transported with the horsebox shall be carried at your 

risk and you should have appropriate Equine Insurance cover in place.

7.34 Smoking is not permitted in any area of the horsebox and a charge may be made for any cleaning 

required as a result of this

• 8. Default

8.1 We may, upon any breach by you of any of the provisions of this hire contract by notice in writing 

terminate this contract and upon that happening this contract and the hiring constituted by it shall determine 

and you will no longer be in possession of the horsebox with our consent and subject to our right to take 

possession of the horsebox and to recover from you our recoverable losses and to any pre-existing 

liabilities to us, neither party shall have any rights against the other.

8.2 Any expenses incurred by us in repossessing the horsebox or in recovering possession of the horsebox 

on default of delivery by you under these terms will be reimbursed by you to us on demand.

• 9. Ownership

9.1 The horsebox shall at all times remain the property of Select Equestrian UK and you shall have no 

rights to the horsebox other than as hirer and you shall not do or permit or cause to be done any matter or 

thing whereby our rights in respect of the horsebox are or may be prejudicially affected.

• 10. Return of the horsebox

10.1 On termination of the hire you shall no longer be in possession of the horsebox with our consent and 

shall (unless we otherwise agree) forthwith return the horsebox to us at our premises in good clean order 

and working condition and at your expense and risk.

10.2 Unless we otherwise agree in writing, the return of the horsebox shall be made by you returning it at 

our premises on or prior to the date and time agreed for the expiry of hire as provided for on the 

confirmation of order form.

10.3 Please ensure that you return the horsebox on or before the date and time as provided for in the 

confirmation email and in accordance with these terms. It is important that the horsebox is returned on time 

so that it can be prepared in readiness for release to other hirers.

10.4 Please note that NO REFUND or other discount will be given where the horsebox is returned early.

10.5 The horsebox must be returned with a full fuel tank as on commencement of hire. In the event that the 

horsebox’s fuel tank is not returned as commencement you hereby authorise us to fill the tank on your 

behalf and you will incur the cost of fuel and also a £20 fee for filling the Horsebox on your behalf.

• 11. Insurance

11.1 We shall insure and keep the horsebox insured under a fully comprehensive policy against loss or 

damage to its full replacement value for the period of your hire and there shall be no additional charges 

where your use of the horsebox is to be restricted to England, Wales, Ireland and Scotland.

11.2 Only those persons named as drivers in the hire agreement form (which you will be required to sign 

prior to the hire commencing) may drive the horsebox.

11.3 Please note that the use of the horsebox beyond the agreed period of hire is not covered by the above 

insurance policy and you hereby agree to indemnify us against all claims liability damages losses costs and 

expenses including legal fees on a full indemnity basis, suffered or incurred by or awarded against us and 

arising from your failure to return the horsebox on time and in accordance with these terms.

11.4 You shall remain solely responsible for insuring and keeping insured all personal goods and 

possessions that do not belong to us or are otherwise provided by us at the commencement of hire 

(including all equine animals and such other animals that we consent to being carried in the horsebox and 

the transportation of the same) under an appropriate insurance policy with suitable cover and with a 

reputable insurer. Such insurance should include cover against the risk of loss or damage by fire, theft, 

accident and other risks including third party risks as are normally insured against in this respect.

11.5 Select Equestrian UK will not accept liability for the cancellation of shows/events, disease, injury, 

acts of god etc therefore we would also advise you to take out appropriate insurance.

11.6 In no event shall we be responsible to you for any loss or damage to personal goods or possessions, 

equine animals and other animals and you hereby agree to indemnify us against any loss, damage or injury 

to the horsebox (and any of its contents) (except for any caused by our own negligence) in so far as it is

not covered by a policy of insurance.

11.7 You shall not use or allow the horsebox to be used for any purpose not permitted by the terms of the 

above policies of insurance, or do, or allow to be done any act or thing whereby such insurance may be 

invalidated.

11.8 In case of accident: You shall, in the event of an accident that results in damage to the horsebox, 

procure that:-

You shall forthwith notify us of the accident and in any event immediately after the accident.

The driver of the vehicle must complete and deliver to us the relevant accident report within 24 hours after 

the accident.

No admission of liability is to be made to any person in relation to such accident.

Any writ or summons or other document relating to any proceedings arising out of such accident is forthwith 

delivered to us.

All assistance is rendered to us and our insurers to the conduct of such proceedings including without 

prejudice to the generality of the foregoing committing such proceedings to be brought by us in the name of 

you and defending any proceedings brought against us.

You shall forthwith upon demand fully and effectually indemnify us against all losses, liabilities, costs, 

actions, claims or demands which we may incur or have brought or made against us in relation to the horse 

box or its use and which are not recoverable under the policy of insurance.

The names and addresses of all witnesses thereto are collected and given to us.

• 12. Care & Custody of the vehicle

12.1 The Hirer should ensure that the vehicle is parked in a responsible manner, so as not to cause an 

obstruction or danger.

12.2 The vehicle must be kept locked and secured when unattended, the Hirer is completely responsible for 

the safety and security of the vehicle and all of its contents at all times.

• 13. Damage & Loss Deposit

13.1 The Hirer must return the vehicle in the same condition as it was prior to the rental period. The Hirer is 

responsible for any repair or refurbishment costs required to return the vehicle to its condition prior to the 

rental as well as costs incurred by direct consequence of such repairs or refurbishment being carried out, 

including but not limited to loss of business due to unavailability of the vehicle. This will include damage 

caused by kicking, bucking, chewing, biting or pushing the vehicle or equipment supplied.

13.2 Any damage however caused by the Hirer, Hirer’s animal/s, Hirer’s representatives, family, friends or 

employees the hirer (you) will be charged. We strongly recommend that you do not leave horses tied 

to the outside of the box unattended, this is both for safety and to minimize damage.

13.3 Damage to the glass, windscreen, tyres and upholstery are not covered by the insurance and 

therefore the Hirer is liable for the full cost of repair or replacement of any of these items in full.

13.4 The Company shall have the right of general lien against the Hirer if any moneys or liabilities are not 

forthcoming at any time from the time the contract is signed until all monies owed are paid.

• 14. Breakdown, Accident & Delays

14.1 The Company cannot be held liable for any delays, curtailment of journey, or any costs or losses 

incurred by the Hirer due to breakdown, accident or delays however they may be caused.

14.2 The Company cannot be held responsible for stabling costs or accommodation costs or for any other 

costs incurred by the Hirer or any other person due to a breakdown, accident or delay

14.3 If an accident occurs during the hire period the hirer must notify the police and the Company 

immediately in writing.

14.4 If the hirer allows the vehicle to run out of diesel then any costs incurred in recovering or re-fueling will 

be the responsibility of the hirer. Any damage caused to the mechanical working of the vehicle due to 

running out of fuel will also be the responsibility of the hirer. We recommend not letting fuel getting any 

lower than 1/4 full.

14.5 The Hirer will inform the Company of all accidents, damage or breakdowns, even those which may 

have already been repaired, when you return the vehicle. The Hirer will remain liable for any damages and 

costs incurred by the Company.

• 15. Data Protection Act (S) 1998

15.1 The Company, its agents, directors or employees may hold and process by computer or any other 

means the information supplied by the Hirer in relationship with the rental of the vehicle. Any information 

given by the Hirer to the Company will only be used by the Company and will not be shared with any third 

party, other than the credit/debit card company for purpose of transacting payments.

15.2 The Company may use the Hirer’s information to inform the Hirer about offers, new services and other 

relevant details.

Last updated - January 2026